The Fern Residency, Satara Maharashtra

We had booked for winter green room but got upgraded to fern club room which is slightly bigger one. Breakfast was included. The room also had a well maintained patio which was a plus. The property was very clean. While checking in we got greeted with glass of soft drink at the front desk which was rejuvenating after long drive. Restaurant was also clean. For dinner they had in la carte menu and pay at property. Breakfast also had lot of options from cereals, fruits, idli, egg etc.. The chef also prepared omelets and masala dosa of request.

Room Service and Hospitality was very good. The toiletries were made available without being asked for. Quality of food was amazing. Location being right on the Pune-Bengaluru highway, sleep at times could be disturbed due to an odd vehicle honking loud at the middle of night.

The staff at the breakfast area were very friendly and super attentive. As soon as we were done with a plate , they would come clear it. Rooms are very big and comfortable. WiFi worked very well. The location is nice, right on the highway. Overall , the comfort level for the price is really good. The toiletries provided are of a high quality and avuryedic.

Location and cleanliness. Staff was great! Special thanks to manager Jitendra Ahire who helped me cancel my last night without any extra fees. My plans changed last minute and I could not cancel through Bookings.com. But the manager understood my issue and helped me cancel my last night at the hotel.

The staff was courteous, welcoming and kind. They were kind enough to pack us a heavy breakfast as we had to leave early in the morning. The room was very clean and neat.